Unframe is an AI-first startup backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding. The company is hiring an Enterprise Engagement Manager to lead AI solution delivery across Fortune 500 accounts. This is a competitive, high-visibility role that demands a very specific resume strategy.
Getting past the applicant tracking system is only half the battle. Recruiters at fast-moving startups like Unframe scan resumes quickly. Your document needs to communicate impact, technical fluency, and cross-functional leadership within seconds.
Understand What This Role Actually Is
The job description is direct: this is not a traditional Customer Success role. Unframe defines it as a hybrid of program management, product enablement, and customer partnership. That framing matters enormously when building your resume.
Many candidates make the mistake of submitting a generic account management resume. That approach will not work here. You need to position yourself as someone who operates at the intersection of delivery, technology, and enterprise relationships.
Read the job description multiple times before writing a single word. Identify the three core competencies Unframe is hiring for: complex project orchestration, stakeholder alignment across IT and business teams, and measurable customer impact. Every section of your resume should reflect at least one of these.
What to Highlight on Your Resume
Enterprise Program Management Experience
Unframe needs someone who can own multi-stakeholder deployments across large organizations. Your resume must show direct experience managing enterprise-scale projects with real complexity. Don't just list job titles.
Highlight specific programs you led from initiation through expansion. Show scope, team size, and organizational complexity. If you managed projects involving business, IT, and data teams simultaneously, make that visible.
- Number of enterprise accounts managed simultaneously
- Project scale in terms of users, departments, or budget
- Cross-functional teams you coordinated across
- Tools used: Jira, Asana, Salesforce, or similar platforms
AI or SaaS Product Adoption Experience
Unframe deploys LLM-powered applications for Fortune 500 companies. They want someone who understands how enterprise software gets adopted, not just sold. Experience with AI, machine learning, or enterprise SaaS rollouts will immediately set your resume apart.
If you have direct AI experience, lead with it. If your background is in broader SaaS, frame your work around enabling adoption and driving usage metrics. Recruiters at AI startups look for pattern recognition across complex technical deployments.
Measurable Business Impact
Unframe explicitly asks candidates to "define and measure success." Your resume must reflect that same discipline. Every relevant bullet point should include a number, percentage, or tangible outcome.
Weak: "Managed customer onboarding for enterprise accounts."
Strong: "Led onboarding for 12 Fortune 500 accounts, reducing time-to-value by 35% through standardized deployment playbooks."
The difference is stark. Quantified results tell recruiters you understand business impact, which is exactly what this role demands.
How to Tailor Your Resume for Unframe
Mirror the Job Description Language
Unframe uses specific language throughout the posting. Words like "post-POC rollout," "expansion," "adoption," "enablement," and "project velocity" appear deliberately. Use these exact terms where they apply to your experience.
This is not about copying text dishonestly. It is about speaking the same professional language the hiring team uses internally. Matching terminology signals cultural and functional fit.
Reorder Your Resume Around Their Priorities
Structure your experience bullets to lead with what Unframe cares about most. Delivery and adoption should appear before relationship management. Stakeholder coordination should appear before administrative tasks.
Consider creating a short Professional Summary at the top, three to four lines maximum. Use it to position yourself directly as a hybrid program manager and customer partner with enterprise AI or SaaS experience. This framing helps recruiters immediately categorize your profile correctly.
Customize for the Startup Context
Unframe combines startup speed with enterprise client demands. If your background is entirely in large corporations, address the pace and ambiguity of startup environments somewhere in your resume. Show you can build processes from scratch, not just follow existing ones.
Reference any experience building playbooks, defining workflows, or establishing new delivery frameworks. Unframe specifically mentions shaping "delivery playbooks" as part of this role. That detail is a direct signal of what they need.
ATS Tips for This Application
Most companies, including venture-backed startups, use applicant tracking systems to filter resumes before human review. Optimizing for ATS is not optional. A poorly formatted resume can eliminate you before any recruiter reads a word.
Use Standard Section Headers
ATS systems parse resumes by looking for recognizable headers. Stick to conventional labels like Work Experience, Skills, Education, and Certifications. Creative headers like "My Journey" or "Where I've Made Impact" often confuse parsing software.
Include Keywords from the Job Posting
Extract the most important terms from Unframe's job description and verify they appear naturally in your resume. Key phrases to incorporate include:
- Enterprise engagement or enterprise accounts
- AI solutions or LLM deployment
- Stakeholder management
- Program management
- Customer adoption
- Post-POC rollout
- Product enablement
- Cross-functional coordination
- Business impact and success metrics
Format for Clean Parsing
Avoid tables, text boxes, headers and footers, and graphics. These elements break ATS parsing and cause information to disappear entirely. Use a clean single-column or simple two-column layout with standard fonts like Arial, Calibri, or Georgia.
Submit your resume as a Word document or plain PDF unless the application specifies otherwise. Some ATS platforms still struggle with heavily designed PDFs.
What Recruiters at Unframe Are Looking For
Unframe is a growth-stage startup working with the world's largest enterprises. The recruiting team is looking for a rare combination: someone with the rigor of a program manager and the relationship fluency of a senior customer partner.
Proof of Managing Complex Stakeholder Environments
Fortune 500 deployments involve business leaders, IT architects, data teams, and legal or compliance stakeholders. Recruiters want to see that you have navigated these environments before. Name the types of stakeholders you managed and the organizational layers involved.
Evidence of Driving Expansion, Not Just Retention
The job description asks candidates to "identify expansion opportunities." Retention is table stakes. Expansion is the differentiator. Show examples where you grew account scope, introduced new use cases, or increased platform adoption beyond the initial contract.
Comfort with Ambiguity and Fast Iteration
Unframe describes itself as moving "from idea to deployed AI systems faster than anyone else." Recruiters will look for signals that you thrive in fast-moving environments. Highlight any experience where you managed rapid deployments, adapted plans mid-project, or built structure in undefined situations.
Technical Literacy Without Being an Engineer
You do not need to write code to succeed here. However, you must demonstrate comfort working alongside engineering and product teams. Show that you understand how AI or software products are built well enough to translate between customer needs and technical execution.
Final Resume Checklist Before You Apply
Before submitting your application, run through these final checks to make sure your resume is ready for both ATS and human review:
- Every bullet point in your experience section contains a measurable result
- Keywords from Unframe's job posting appear naturally throughout
- Your resume positions you as a program manager and customer partner, not just an account manager
- AI, SaaS, or enterprise technology experience is visible in the first third of the page
- The formatting is clean, ATS-friendly, and free of graphics or tables
- Your professional summary directly addresses the hybrid nature of this role
Unframe is building something ambitious, and the Enterprise Engagement Manager role sits at the center of how the company delivers value to its largest customers. A well-crafted, tailored resume that speaks directly to their priorities gives your application a genuine shot at moving forward. Apply directly through the official listing at Himalayas.
